Executive Education
CMBM – Office Operations
Elevate your career in healthcare today!
The only program of its kind in South Florida, ¼ø»Æʦapp's Certificate in Medical Business Manager program (CMBM) program explores the business aspects of medical office environments and the knowledge needed to run a successful medical practice. In partnership with local medical societies (Dade, Broward and Palm Beach), the program has qualified attendees to work in medical and health offices or pursue a business career in the healthcare industry for almost a decade.
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COURSE BENEFITS
U.S. healthcare spending is a $4.5 trillion industry and accounts for over 17% of the nation’s Gross Domestic Product. As the difference between supply and demand grows and legislation increases, it is more essential than ever to implement efficient healthcare solutions. As a healthcare leader, you influence the engagement and direction of a team, guiding others to meet certain standards of excellence, while embracing change and growth.
Learn from industry leaders in a program designed by healthcare executives for those who want to develop and enhance their skills and knowledge within the healthcare field.
Program Objectives
¼ø»Æʦapp’s Certificate in Medical Business Management Operations module will provide healthcare leaders with a toolbox of essential information to streamline a healthcare organization’s workflow, billing processes, revenue opportunities, expenses, and vision. Learn the necessary skills to effectively manage a healthcare organization.
Topics include
- Customer Service: Communicating with Internal and External Clients
- Presentation Skills: Business Writing and Verbal Communication
- Negotiations: from Inception to Execution
- Risk and Crisis Management
- Managing a Stellar Billing Team: The Backbone of a Medical Business
- Practice Growth: Developing a Strategic Plan
- Medical Business Marketing
- Outsourced Services and Alliances
- Human Resource Management: From Hiring to Firing
- Guide to Financial Statements
- Information Technology in your Practice
Instructional Method and Format
- Three-module, instructor-led program
- Instructors are all industry professionals who have had extensive experience within medical practices and medical office environments
- Traditional, live classroom instruction
- Includes a combination of lectures, interactive discussions, and practical exercises
- Participants share current office experience and challenges, lessons learned and best practices in the class discussions
- Individuals with a minimum of 1 year work experience in the healthcare field
- Individuals who are already working within the medical industry and are seeking to manage their medical office more proficiently
- Medical office managers
- Physicians
- Billing and coding professionals
- Nurses
- Hospital administrators and staff who are seeking medical business, management training
- Individuals who wish to obtain a foundation in medical terminology, billing functions and preparing medical claims